Get in touch

CORONAVIRUS: Latest news in regards to our work and services can be found here:


Register to support your local community:

If you are looking to get involved in the local COVID-19 effort, whether you want to register your voluntary group as a source of help, register as a volunteer, or simply help in your neighbourhood please visit our page 


Covid-19 Support and advice for local people:

A new helpline for people in need of support will go live on Monday 18 May.

Residents of all ages who are staying at home as they are more vulnerable to the impact of Covid-19, or self-isolating with no family or community support, or struggling financially can contact the new helpline to arrange for a food parcel or medication to be delivered.

The new helpline number will be 0300 3302 152 Please note – This helpline will not go live until the 18 May.

Read more about the new Covid-19 helpline and food distribution hub here: Covid-19 – New helpline and food distribution hub to support vulnerable people across Dudley borough


Other helplines

Older people who require advice about other services available to them, or who are just feeling lonely or isolated can still call the Pleased to Meet You helpline on 01384 812761. The helpline offers older people and younger adults who have a disability, a “listening ear” and someone to talk to about their worries. It runs Monday to Friday 9 am – 4 pm.

If you are a Carer in need of advice and support please contact Dudley Carers Hub on 01384 818723
24-7 support line for Black Country residents requiring urgent mental health support during the pandemic. Adults, older adults, children and young people can call 0345 646 0827 (select option 2 if you live in Dudley borough)


Non-emergencies – Black Country Radio helpline: 01384 465375


If you would like more information about Dudley CVS, please get in touch:

Telephone: 01384 573381 (Please note: We ask that you bear with us if your enquiry does not relate to the co-ordination of the community response to Covid-19. We will get back to you, but this may take some time.)

Visit our office at: 7 Albion Street, Brierley Hill, Dudley, West Midlands DY5 3EE

Please note:

  • DY1 venue is currently closed to the public until further notice
  • Brierley Hill Civic Hall is closed to the public until further notice
  • Our events and gatherings are cancelled to promote social distancing
  • Many staff are working from home and will have some access to emails. Some staff are offering support via email or remote gatherings, but do please be patient with us as we are all involved in ensuring the most vulnerable get the support they need