Supporting local not for profits with PSIAMS

PSIAMS is a Cloud-Based customer management relationship system that enables organisations to measure client based outcomes and social impact. It provides organisations with the tools to collect robust data that they need to not only stay in touch with their clients, customers and contacts, but to also track what is changing for them.


During 2019/20:

250 requests from Dudley based not for profits for IT support

50,000 clients registered on the system (15.62% of Dudley Overall Population)

22 not for profits operating across Dudley borough supported with PSIAMS 

Over 200 hours of support provided

23 meetings attended supporting Dudley based not for profits totalling over 66 hours.

7 PSIAMS training sessions over 16 hours provided to local not for profits.


“Demonstrating the level of social impact and the outcomes that we are delivering across all of our services is crucial to securing ongoing funding for an organisation like us, PSIAMS have at every stage worked with us to design a bespoke system which enables us to consider and report on the effectiveness of our overall mission.

Our processes have become more streamlined with the implementation of a CRM system that really understands every area of our delivery and can bring that data together in a sophisticated reporting format that enables us as an organisation to make informed decisions so that more time can be spent on delivering the programmes we provide that drive social change.

We are immensely grateful for the help and continued support of everyone at PSIAMS, the system has been a key driver in the implementation of our business strategy and how we have been able to extend our reach and increase our impact.”

Nic Romano, Changes UK Funding & Partnership Manager

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